COVID-19 Presents New Opportunities for Scammers

May 04, 2020
By Angela Baker, JD, CFP®, CLTC, CASL®, RICP®

As we all deal with the new reality around the COVID-19 virus, the requirement to maintain “social distancing” has presented scammers with yet more opportunities to take financial advantage of people. Even in good times, scammers have the ability to prey on anyone and everyone, but this new danger allows them to capitalize on our fear and desire to maintain good health.

Preventing scams is even more challenging now because of our physical separation from work, family and friends. As of April 10, 2020, more than 15,000 Americans reported alleged COVID-19-related frauds totaling nearly $12 million in losses. In response, the Federal Trade Commission provided the following guidelines to avoid COVID-19 scams: 

  • Do not respond to calls about checks from the government. 
  • Ignore online offers for vaccinations and home test kits. 
  • Hang up on robocallers “selling” low-priced health insurance and work-at-home schemes. 
  • Beware of emails claiming to be from the Centers for Disease Control or World Health Organization. 
  • Never donate in cash, by gift card or by wiring money. 

In addition, the Federal Trade Commission and the Food and Drug Administration are issuing warnings regarding scammers “selling” products claiming to treat or prevent the virus.

The Centers for Disease Control recommend the following to stave off “government impersonation fraud,” or criminals who are impersonating government officials for nefarious purposes: 

  • Do not open unsolicited emails from people you don’t know. 
  • Be wary of third-party sources spreading information about COVID-19. Refer to the official CDC government website for updates on COVID-19
  • Do not click links in emails. Hover your mouse over links to see where they lead. If you think the address is correct, retype it in a browser window. 
  • Be wary of attachments in any email. 
  • Do not supply any personal information, especially passwords, to anyone via email. 

For those receiving social security benefits, the Social Security Administration (SSA) will not suspend or delay your benefits due to COVID-19. Report social security scams to the SSA Inspector General online at

If you discover you are the victim of a scam, immediately contact your financial institution to request a recall of funds. 

As soon as possible, file a complaint with the FBI’s Internet Crime Complaint Center at

Please contact our office if you have any questions during these challenging times. 

Be well and stay safe!

Meet Angela Baker, JD, CFP®, CLTC, CASL®, RICP® »

Referrals of family, friends and colleagues who may benefit from financial planning and investment management guidance are always welcome. Thank you for recommending our firm.

To view other articles in the May 2020 Financial Planning Focus newsletter, click here.

Important Disclosures

West Financial Services, Inc. (“WFS”) offers investment advisory services and is registered with the U.S. Securities and Exchange Commission (“SEC”). SEC registration does not constitute an endorsement of the firm by the SEC nor does it indicate that the firm has attained a particular level of skill or ability. You should carefully read and review all information provided by WFS, including Form ADV Part 1A, Part 2A brochure and all supplements.

Certain information contained herein was derived from third party sources, as indicated, and has not been independently verified. While the information presented herein is believed to be reliable, no representation or warranty is made concerning the accuracy of any information presented. Where such sources include opinions and projections, such opinions and projections should be ascribed only to the applicable third party source and not to WFS.

This information is intended to be educational in nature, and not as a recommendation of any particular strategy, approach, product or concept. These materials are not intended as any form of substitute for individualized investment advice.

Source: Federal Trade Commission, Americans report $12 million in COVID-19-related fraud losses, by Megan Christie and Cho Park, April 10, 2020.